FREQUENTLY ASKED QUESTIONS

Everything you
need to know.

Questions around orders, sizing, shipping, returns, quality and the SATUR experience — answered in one place.

How long does shipping take?

Australia orders typically arrive within 5–12 business days. International shipping generally takes 7–18 business days depending on location and customs processing.

Can I track my order?

Yes. Once your order has been dispatched, tracking details will be sent via email. Customers may also track their order directly through our tracking page.

What fabrics does SATUR Sculpt use?

SATUR Sculpt garments are created using premium activewear and sculpt-performance blends including materials such as nylon, polyester, elastane and spandex.

Are your garments squat proof?

Many SATUR Sculpt products are designed with coverage and compression in mind, however fit and opacity may vary depending on sizing, lighting and garment stretch.

How do I choose the right size?

We recommend reviewing the SATUR Sculpt sizing guide carefully before purchase. If you are between sizes, sizing preference may depend on your desired fit and compression level.

Do you offer returns?

Yes. SATUR Sculpt accepts eligible returns in accordance with our Returns & Refund Policy. Items must meet hygiene, condition and approval requirements.

Can I exchange my item?

Depending on stock availability and eligibility, approved exchanges may be offered. Customers should contact SATUR Sculpt support before returning any item.

Do you ship internationally?

Yes. SATUR Sculpt ships to selected international regions. Shipping availability, customs processing and delivery timelines may vary by destination.

What happens if my parcel is delayed?

Shipping carriers and customs processing may occasionally experience delays outside of SATUR Sculpt's control. Tracking updates should continue to be monitored regularly.

Do you restock sold out pieces?

Certain collections may return, while limited releases and exclusive drops may not be restocked once sold out.

Can I cancel or edit my order?

Orders begin processing quickly. While SATUR Sculpt will try to assist where possible, cancellations or modifications cannot always be guaranteed after purchase.

How should I wash my SATUR garments?

To maintain quality, SATUR Sculpt recommends cold washing, gentle care and avoiding excessive heat exposure unless otherwise stated on garment instructions.

Do you offer influencer or creator opportunities?

Selected members and creators may be considered for future SATUR campaigns, collaborations, launch features and content opportunities.

What is SATUR Society?

SATUR Society is our member experience offering access to rewards, private offers, launch privileges, referral benefits and exclusive member opportunities.